Smartphone Turf War Gets Down to Business

Having been on Verizon Wireless since the mid-1990s and the last few years, and having a Handspring/Palm device since 2000, I’m finally taking the leap to Apple’s iPhone 4. I purchased an iPod Touch in early 2009 to prepare for the iPhone interface, and I’ve loved playing with it. In fact, my kids love playing with it, as well. I’ve invested in several apps on the device that also carry over to my iPad.

In January, my Palm Treo 755p (2 years old) died. It just died. Verizon had no explanation for that and could only suggest that I buy a new device. Well, if I’m buying a new device, I want the latest and greatest smartphone that closely matches what I’m already used to. The representative I spoke with over the phone said the Droid was out, but maybe I could just wait until the following Monday, when the new Palm Pre Plus was to be launched in stores. So, I got online and started checking these out and became excited by the prospects of this “near” iPhone-type smartphone that would still support my Palm apps. Needless to say, I went in and got it the following Monday. However cool it may be, especially with the mobile hot spot feature, it’s just not the same as iPhone.

So, the week that the iPhone 4 hit the stores, I went in to my local Best Buy to get one and start a 30-day trial to see how it would work with all my business applications. Of course, they didn’t have any 4s available, so I settled for the 3GS and gave it to my husband, Frank, to test, because he’s been lobbying me for something on which he can get internet, Facebook, weather, etc. Apparently, there’s some “bitterness” in the family about the fact that I have every new gadget that comes out and can get on the internet from anywhere in the house, but some people have to go to the basement and get on a desktop computer to do that. Go figure! My grand plan is to switch the whole family (3 phone lines) over to AT&T (the only real negative about this deal). Oh, yeah, and my phone still has 14 months of contract period, so I guess I’m looking at an early termination on that one. However, Frank’s and the kids’ phones are up.

So far, testing has been nice. (I’ve even got him hooked on Bejeweled Blitz on Facebook.) Service seems fine (potentially no more negative for AT&T service). He has good internet, Facebook and weather access. My primary use for the iPhone is business. I know many of my customers and colleagues have Blackberry devices, and some are now going to Droids.

It appears that I’m on trend, though, since more businesses are going with iPhone than ever before. Here’s an article I just read on this subject. Opening New Fronts in Smartphone Turf War – WSJ.com. My iPhone 4 is on backorder. :(

Please share your thoughts and experiences with iPhone 3G, 3GS or 4 below. Is yours mostly for personal or business? What apps do you use for business? I’d love to hear about it. So far, Frank is enjoying his, and I can’t wait to get mine. If all goes as planned, he may decide to upgrade his to a 4. That is, of course, if I get mine and we get to play with it and decide about upgrading his within his 30-day trial period.

About Kris Krol

Kris Krol is an attorney in private practice in Lansing, Michigan. Since 1998, she has increased her knowledge about the “business” of practicing of law. Specifically, she has learned how to streamline her practice and to maximize various software solutions in the practice of law. In 2005, she began an 18-month transition to a completely paperless office.
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